Loading...
Market
Will Asus' market share in PC hardware increase by mid-2025?
4
Resolution / Starting Odds
Yes • 50%
No • 50%
Market share reports from industry analysts like Gartner or IDC
Story
Asus Overhauls Customer Support and Warranty Service, Offers Refunds After Gamers Nexus Investigation
Jun 17, 2024, 01:19 PM
Asus is overhauling its customer support system following a thorough investigation by Gamers Nexus. The investigation highlighted significant issues with Asus' warranty service, prompting the company to pledge a series of concrete fixes. These fixes include improving customer support and refunding affected users. Asus aims to restore its reputation by addressing these concerns and implementing a new program to enhance customer service. The investigation and subsequent changes were reported by Monica Chin from The Verge.
View original story
Similar markets
Less than 5% • 25%
5% to 10% • 25%
10% to 15% • 25%
More than 15% • 25%
Apple • 25%
IBM • 25%
Dell • 25%
HP • 25%
Yes • 50%
No • 50%
Increase by more than 2% • 25%
Increase by 0%-2% • 25%
Decrease by 0%-2% • 25%
Decrease by more than 2% • 25%
Apple • 25%
IBM • 25%
Dell • 25%
HP • 25%
5% or more increase • 25%
Less than 5% increase • 25%
No change • 25%
Decrease • 25%
Increase by more than 5% • 25%
Increase by 0-5% • 25%
Decrease by 0-5% • 25%
Decrease by more than 5% • 25%
Increase by 5% or more • 25%
Increase by less than 5% • 25%
Remain the same • 25%
Decrease • 25%