Market
Will SmileDirectClub complete all refunds to eligible customers by June 30, 2025?
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Resolution / Starting Odds
Yes • 50%
No • 50%
Official statements from SmileDirectClub or the New York Attorney General's office
Story
SmileDirectClub to Refund $4.8 Million to Over 28,000 Customers After 2023 Bankruptcy, Says New York Attorney General
Dec 4, 2024, 12:29 AM
SmileDirectClub, a dental telehealth company that went bankrupt in 2023, has agreed to pay $4.8 million in refunds to over 28,000 customers who were improperly charged after the company's closure. New York Attorney General Letitia James announced the recovery of these funds, which will be distributed nationwide to affected consumers. Many former customers of SmileDirectClub are now eligible for refunds, providing relief to those left in limbo following the company's shutdown.
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Other methods • 25%
Refunds through original payment method • 25%
Checks mailed to customers • 25%
Direct bank transfers • 25%
Other reasons • 25%
Banking/technical issues • 25%
Lack of customer information • 25%
Legal complications • 25%
Florida • 25%
California • 25%
New York • 25%
Texas • 25%
Funds seized by authorities • 25%
Full refund • 25%
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2 to 3 million • 25%
