Market
What percentage of eligible SmileDirectClub customers will receive refunds by the end of 2025?
3
Resolution / Starting Odds
Less than 50% • 25%
50% to 75% • 25%
76% to 99% • 25%
100% • 25%
Reports or statements from SmileDirectClub or the New York Attorney General's office
Story
SmileDirectClub to Refund $4.8 Million to Over 28,000 Customers After 2023 Bankruptcy, Says New York Attorney General
Dec 4, 2024, 12:29 AM
SmileDirectClub, a dental telehealth company that went bankrupt in 2023, has agreed to pay $4.8 million in refunds to over 28,000 customers who were improperly charged after the company's closure. New York Attorney General Letitia James announced the recovery of these funds, which will be distributed nationwide to affected consumers. Many former customers of SmileDirectClub are now eligible for refunds, providing relief to those left in limbo following the company's shutdown.
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Similar markets
Refunds through original payment method • 25%
Direct bank transfers • 25%
Checks mailed to customers • 25%
Other methods • 25%
Other reasons • 25%
Banking/technical issues • 25%
Legal complications • 25%
Lack of customer information • 25%
New York • 25%
Texas • 25%
Florida • 25%
California • 25%
1 to 2 million • 25%
Less than 1 million • 25%
More than 3 million • 25%
2 to 3 million • 25%
50% to 70% • 25%
More than 90% • 25%
Less than 50% • 25%
71% to 90% • 25%
90% to 99% • 25%
100% • 25%
Less than 75% • 25%
75% to 89% • 25%
More than 75% • 25%
Less than 25% • 25%
25% to 50% • 25%
51% to 75% • 25%
No • 50%
Yes • 50%
Less than 70% • 25%
85% to 98% • 25%
More than 98% • 25%
70% to 85% • 25%
More than 30% • 25%
20% to 30% • 25%
Less than 10% • 25%
10% to 20% • 25%