What will be SmileDirectClub's business move post-bankruptcy by the end of 2025?
Reorganization and relaunch • 25%
Acquisition by another company • 25%
Complete liquidation • 25%
Other • 25%
Business news reports or official announcements from SmileDirectClub
SmileDirectClub to Refund $4.8 Million to Over 28,000 Customers After 2023 Bankruptcy, Says New York Attorney General
Dec 4, 2024, 12:29 AM
SmileDirectClub, a dental telehealth company that went bankrupt in 2023, has agreed to pay $4.8 million in refunds to over 28,000 customers who were improperly charged after the company's closure. New York Attorney General Letitia James announced the recovery of these funds, which will be distributed nationwide to affected consumers. Many former customers of SmileDirectClub are now eligible for refunds, providing relief to those left in limbo following the company's shutdown.
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Direct bank transfers • 25%
Other methods • 25%
Refunds through original payment method • 25%
Checks mailed to customers • 25%
Store expansion • 25%
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Online sales focus • 25%
Partnerships and collaborations • 25%
Lack of customer information • 25%
Banking/technical issues • 25%
Other reasons • 25%
Legal complications • 25%
Texas • 25%
California • 25%
New York • 25%
Florida • 25%
Liquidate assets • 25%
Other outcome • 25%
Merge with another company • 25%
Emerge successfully • 25%
Sales increase by more than 10% • 25%
Sales decrease by 0-10% • 25%
Sales increase by 0-10% • 25%
Sales decrease by more than 10% • 25%
Acquired by another company • 25%
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Public ownership • 25%
Private ownership with new lenders • 25%
Other outcome • 25%
Acquisition by another entity • 25%
Liquidation • 25%
Successful restructuring • 25%
Focus on digital transformation • 25%
Other strategic focus • 25%
Expansion of retail locations • 25%
Cost-cutting measures • 25%
Yes • 50%
No • 50%
No • 50%
Yes • 50%
76% to 99% • 25%
100% • 25%
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50% to 75% • 25%