How will SmileDirectClub distribute $4.8M refunds by end of 2024?
Direct bank transfers • 25%
Checks mailed to customers • 25%
Refunds through original payment method • 25%
Other methods • 25%
Official statements from SmileDirectClub or New York Attorney General's office detailing the refund distribution process
SmileDirectClub to Refund $4.8 Million to Over 28,000 Customers, New York Attorney General Letitia James Announces
Dec 3, 2024, 10:23 PM
SmileDirectClub, a dental telehealth company that went bankrupt in 2023, has agreed to pay $4.8 million in refunds to over 28,000 former customers who were improperly charged after the company ceased operations. New York Attorney General Letitia James announced the recovery of these funds, emphasizing that the refunds will be distributed nationwide to affected consumers. The announcement highlights the illegal charges made to customers following the company's shutdown.
View original story
50% to 75% • 25%
100% • 25%
76% to 99% • 25%
Less than 50% • 25%
More than $1000 • 25%
Less than $100 • 25%
$100 to $500 • 25%
$501 to $1000 • 25%
Yes • 50%
No • 50%
Other • 25%
Complete liquidation • 25%
Acquisition by another company • 25%
Reorganization and relaunch • 25%
No • 50%
Yes • 50%
1 to 2 million • 25%
More than 3 million • 25%
2 to 3 million • 25%
Less than 1 million • 25%
Yes • 50%
No • 50%
Most states receive funds • 25%
Some states receive funds • 25%
No states receive funds • 25%
All states receive funds • 25%
Less than $100 million • 25%
$100 million to $500 million • 25%
$500 million to $870 million • 25%
More than $870 million • 25%
Full refund • 25%
No refund • 25%
Partial refund • 25%
Funds seized by authorities • 25%
Partially completed by December 2025 • 25%
Completed by June 2025 • 25%
Completed by December 2025 • 25%
Not completed by December 2025 • 25%
Banking/technical issues • 25%
Other reasons • 25%
Lack of customer information • 25%
Legal complications • 25%