Market
Most popular use case for 1-800-CHATGPT by end of 2025?
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Resolution / Starting Odds
Customer support • 25%
Personal assistance • 25%
Education and learning • 25%
Entertainment • 25%
Surveys or studies published by tech analysts or OpenAI reports
Story
OpenAI Launches 1-800-CHATGPT for Free Phone and WhatsApp Access
Dec 18, 2024, 06:33 PM
As part of its '12 Days of OpenAI' initiative, OpenAI has launched a new feature allowing users to interact with its chatbot, ChatGPT, via traditional phone calls and WhatsApp messages. In the United States, users can call 1-800-CHATGPT (1-800-242-8478) to speak with ChatGPT for up to 15 minutes of free access per month, without the need for an account or internet connection. Globally, users can send messages to ChatGPT on WhatsApp using the same number. This development aims to expand accessibility and reach non-technical users, including the elderly and visually impaired. The service is built on OpenAI's Realtime API and utilizes the GPT-4o mini model with a knowledge cutoff of October 2023.
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Direct phone call • 25%
Other • 25%
New platform integration • 25%
WhatsApp • 25%
Entertainment or casual conversation • 25%
General information queries • 25%
Technical support or troubleshooting • 25%
Other • 25%
Other • 25%
Web platform • 25%
WhatsApp • 25%
Phone calls • 25%
Personal assistance • 25%
Entertainment • 25%
Education • 25%
Customer service • 25%
Other • 25%
Integration with new platforms • 25%
New languages supported • 25%
Increase in time limit • 25%
Other • 25%
Unlimited access to models • 25%
Advanced voice mode • 25%
o1 pro mode • 25%
Seniors (56+) • 25%
Middle-aged adults (36-55) • 25%
Young adults (20-35) • 25%
Teenagers (13-19) • 25%
Limited free call time • 25%
Other • 25%
Privacy concerns • 25%
Call quality issues • 25%
Other • 25%
North America • 25%
Europe • 25%
Asia • 25%
20% to 30% • 25%
Less than 10% • 25%
More than 30% • 25%
10% to 20% • 25%
Support for additional languages • 25%
Integration with other messaging platforms • 25%
Increased free minutes • 25%
Other • 25%