Demographic with highest 1-800-CHATGPT adoption by mid-2025?
Elderly • 25%
Visually impaired • 25%
Young adults (18-35) • 25%
Middle-aged (36-55) • 25%
Research reports or surveys conducted by market research firms
OpenAI Launches 1-800-CHATGPT for Free Phone and WhatsApp Access
Dec 18, 2024, 06:33 PM
As part of its '12 Days of OpenAI' initiative, OpenAI has launched a new feature allowing users to interact with its chatbot, ChatGPT, via traditional phone calls and WhatsApp messages. In the United States, users can call 1-800-CHATGPT (1-800-242-8478) to speak with ChatGPT for up to 15 minutes of free access per month, without the need for an account or internet connection. Globally, users can send messages to ChatGPT on WhatsApp using the same number. This development aims to expand accessibility and reach non-technical users, including the elderly and visually impaired. The service is built on OpenAI's Realtime API and utilizes the GPT-4o mini model with a knowledge cutoff of October 2023.
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Young adults (20-35) • 25%
Teenagers (13-19) • 25%
Middle-aged adults (36-55) • 25%
Seniors (56+) • 25%
Other • 25%
New platform integration • 25%
WhatsApp • 25%
Direct phone call • 25%
Entertainment or casual conversation • 25%
General information queries • 25%
Other • 25%
Technical support or troubleshooting • 25%
North America • 25%
Europe • 25%
Other • 25%
Asia • 25%
Other regions • 25%
Asia • 25%
Europe • 25%
North America • 25%
Web platform • 25%
WhatsApp • 25%
Phone calls • 25%
Other • 25%
North America • 25%
Asia • 25%
Europe • 25%
South America • 25%
35-44 year olds • 25%
45+ year olds • 25%
18-24 year olds • 25%
25-34 year olds • 25%
New languages supported • 25%
Integration with new platforms • 25%
Other • 25%
Increase in time limit • 25%
More than 30% • 25%
Less than 10% • 25%
10% to 20% • 25%
20% to 30% • 25%
Call quality issues • 25%
Other • 25%
Limited free call time • 25%
Privacy concerns • 25%
Adults aged 35-44 • 25%
Adults aged 18-24 • 25%
Adults aged 45 and over • 25%
Adults aged 25-34 • 25%
Microsoft • 25%
Amazon • 25%
Apple • 25%
Google • 25%