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VisitWill Air Canada implement new policies on handling culturally significant items by the end of 2024?
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Official Air Canada policy announcements or press releases
Air Canada Apologizes for Mishandling AFN Chief's Headdress, Offers Discount
May 1, 2024, 12:49 PM
Air Canada has issued an apology after mishandling the headdress of a National Chief from the Assembly of First Nations (AFN). The incident, which involved cabin crew removing the chief's headdress and placing it in a baggage hold, has sparked significant backlash. In response to the incident, Air Canada offered the chief a 15% discount.
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