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Market
What will be the user satisfaction rate for the OPR system by Dec 31, 2024?
3
Resolution / Starting Odds
Less than 60% • 25%
60%-75% • 25%
76%-90% • 25%
More than 90% • 25%
Survey results or official reports from the U.S. State Department
Story
U.S. State Department Launches 24/7 Online Passport Renewal System, 6-8 Weeks Processing
Sep 18, 2024, 04:24 PM
The U.S. State Department has fully launched its new Online Passport Renewal (OPR) system, allowing eligible U.S. citizens to renew their passports online. This new system, available 24/7, aims to streamline the renewal process by eliminating the need for cumbersome mail-in paper applications. The online system is part of the State Department's efforts to modernize government services and make them more efficient and accessible. The initiative follows a successful pilot program and is expected to significantly reduce wait times for passport renewals. Routine processing is expected to take 6-8 weeks.
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