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Will user satisfaction with the Online Passport Renewal system be 80% or higher by March 31, 2025?
3
Resolution / Starting Odds
Yes • 50%
No • 50%
Surveys and reports published by U.S. State Department
Story
U.S. State Department Launches 24/7 Online Passport Renewal for Eligible Citizens
Sep 18, 2024, 04:03 PM
The U.S. State Department has fully launched its Online Passport Renewal (OPR) system, allowing eligible U.S. citizens to renew their passports online. This new system aims to modernize government services by providing a more efficient and convenient alternative to the traditional paper application process. The online renewal system is available 24/7 and eliminates the need for printing and mailing forms, making the process easier for American travelers. However, processing times remain the same as pre-pandemic levels, with routine processing taking 6-8 weeks. The system is designed to handle renewals for passports that have expired within the past five years.
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