Market
What percentage of Southwest flights will adopt the new procedure by March 2025?
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Resolution / Starting Odds
Less than 50% • 25%
50-74% • 25%
75-99% • 25%
100% • 25%
Internal reports or official statements from Southwest Airlines
Story
Southwest Airlines Adjusts Cabin Service at 18,000 Feet to Reduce Turbulence Injuries
Nov 30, 2024, 08:00 PM
Southwest Airlines has announced a change in its in-flight procedures starting next month, where flight attendants will begin preparing the cabin for landing at an altitude of 18,000 feet instead of the previous 10,000 feet. This adjustment, effective from December 4, is aimed at reducing the risk of in-flight turbulence injuries for both crew members and passengers. The decision was made in collaboration with the Transport Workers Union of America Local 556, which represents Southwest's flight attendants. The change, which will result in an earlier end to cabin service, including drinks and snacks, by about 10 minutes, is expected to reduce injuries by approximately 20%, according to an internal memo cited by travel website View from the Wing. A Southwest spokesperson confirmed the policy shift to ensure safety during the descent.
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No changes • 25%
Minor adjustments • 25%
Major overhaul • 25%
Complete restructuring • 25%
Staffing increase • 25%
Fleet upgrade • 25%
Schedule revision • 25%
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Major Asian airlines adopt policy • 25%
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Major US airlines adopt policy • 25%
Major EU airlines adopt policy • 25%
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Yes • 50%
Insufficient data • 25%
No change in satisfaction • 25%
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Decreased satisfaction • 25%
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Yes • 50%
Insufficient data • 25%
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25% to 50% • 25%
Policy change • 25%
Public apology • 25%
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7th to 10th • 25%
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Below 10th • 25%