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Customer satisfaction with Southwest's service after policy change by Dec 31, 2025?
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Story
Southwest Airlines Ends Cabin Service at 18,000 Feet for Safety on Dec. 4
Nov 30, 2024, 07:44 PM
Southwest Airlines has announced that it will begin ending its cabin service earlier on its flights starting next month. This change will see flight attendants preparing the cabin for landing at an altitude of 18,000 feet instead of the previous 10,000 feet, effectively concluding drink and snack service 10 minutes earlier. The decision is driven by safety considerations, aiming to reduce the chance of injuries from turbulence. This adjustment will commence on December 4, 2024.
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