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FTC's additional actions against BetterHelp in 2024
5
Resolution / Starting Odds
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Additional fines • 33%
Operational restrictions imposed • 34%
FTC official announcements or legal documents
Story
BetterHelp Settles FTC Privacy Complaint for $7.8M, Affects 800,000 Users
May 8, 2024, 07:33 PM
BetterHelp has agreed to pay $7.8 million in a settlement with the FTC over allegations of improperly using and sharing the health data of its customers. The settlement affects approximately 800,000 users, who are now beginning to receive notices about refunds. This action follows claims that BetterHelp shared sensitive consumer data with third parties for advertising purposes.
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