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Adoption rate of AI checkout among Sam's Club customers by mid-2025
5
Resolution / Starting Odds
Under 40% • 25%
40% to 60% • 25%
61% to 80% • 25%
Over 80% • 25%
Reports from Sam's Club or market research firms.
Story
Sam's Club AI Checkout Reduces Wait Times by 23%, Expands to 120 Stores
May 4, 2024, 12:16 PM
Sam's Club is implementing AI-powered technology to streamline the checkout process at its stores. This new system uses computer vision to compare items in customers' carts with their receipts, allowing for a faster exit without manual receipt checks. Currently, the technology has been deployed in over 120 stores, representing 20% of all Sam's Club locations. The AI system has significantly reduced wait times, with more than half of the customers at these locations using the automated process, reducing wait times for all members by 23%. Sam's Club plans to expand this technology to all its stores by the end of 2024.
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