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T-Mobile Partners with OpenAI, NVIDIA, Ericsson, and Nokia to Launch IntentCX and AI-RAN

Sep 18, 2024, 03:39 PM

T-Mobile has announced a series of strategic partnerships aimed at revolutionizing both customer experience and mobile networking through the use of artificial intelligence. The company has teamed up with OpenAI to launch IntentCX, the first-ever intent-driven AI platform designed to enhance customer experience with predictive, real-time solutions and proactive engagement. This multi-year agreement will see the platform deployed in 2025. Additionally, T-Mobile has entered into a technology partnership with NVIDIA, Ericsson, and Nokia to advance AI-powered mobile networking. This initiative, known as AI-RAN, will transform telecommunications networks into AI computing infrastructure, paving the way for AI-powered networks.