Official announcement from Salesforce or Tenyx

Salesforce to Acquire Tenyx, Joining AI Talent Race

Sep 3, 2024, 08:24 PM

Salesforce has announced a definitive agreement to acquire Tenyx, an AI-powered voice agent developer, to enhance its autonomous agent capabilities for Agentforce Service Agent. The acquisition aims to advance Salesforce's AI-driven customer service offerings. Tenyx, founded in 2022, specializes in voice AI solutions. Co-founders Itamar Arel and Adam Earle, along with their team, will join Salesforce as part of the acquisition. The deal value has not been disclosed, and the acquisition is expected to close in Q3. This move positions Salesforce in the AI talent race.