Court documents, official statements from Delta Air Lines or CrowdStrike, or major news outlets

CrowdStrike Denies Blame for Delta Air Lines' Flight Disruptions Following July 19 Outage

Aug 5, 2024, 08:47 AM

CrowdStrike has firmly denied responsibility for Delta Air Lines' flight disruptions following a global system outage on July 19, 2024. The cybersecurity firm described Delta's accusations as a 'misleading narrative' and stated that the airline failed to respond to multiple offers of assistance. CrowdStrike emphasized that the outage was caused by a faulty update and suggested that it had minimal potential liability. The outage led to the cancellation of thousands of flights, impacted millions of computers, and affected Delta's 40,000 Windows servers. CrowdStrike's CEO personally reached out to Delta, but the airline did not accept their help during the crisis.