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VisitWhat will be the number of Cognigy clients by end of 2024?
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Official press releases or public announcements by Cognigy
Cognigy Raises $100 Million Series C for AI-Powered Customer Service Automation: TechCrunch
Jun 11, 2024, 11:39 AM
Cognigy, a customer service automation startup, has raised $100 million in a Series C funding round, as reported by TechCrunch on June 11, 2024. The company, which is now a NICE Prime Partner, provides AI-powered customer service automation solutions. Cognigy's AI agents are capable of handling highly repetitive tasks and can interact with tens of thousands of users simultaneously. The company currently serves approximately 175 clients, including major enterprise brands that rely on its AI agent workforce to streamline their contact center operations.
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Less than 10 • 25%
Between 10 and 20 • 25%
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More than 30 • 25%
Less than 5,000 clients • 33%
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More than 10,000 clients • 33%
Less than 10 • 33%
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50 to 100 • 33%
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Below 500 • 25%
500 - 1000 • 25%
1000 - 2000 • 25%
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Increase in market share • 33%
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100-499 • 25%
500-999 • 25%
1000 or more • 25%
250 million • 33%
300 million • 33%
350 million or more • 33%
0-5 companies • 20%
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21-50 companies • 20%
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Less than 500,000 users • 33%
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200 partners • 25%
250 partners • 25%
300 partners • 25%
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