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What will be the impact on Kyivstar's customer satisfaction ratings by December 31, 2025, after implementing satellite services with Starlink?
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Resolution / Starting Odds
Significant increase • 25%
Moderate increase • 25%
No change • 25%
Decrease • 25%
Customer satisfaction surveys, telecommunications industry reports
Story
Kyivstar Partners with Starlink for Satellite Cellular Service in Ukraine, SMS Initially via Satellite, Voice Calls and Internet Coming Next
Dec 30, 2024, 09:17 AM
Kyivstar PJSC, Ukraine's largest mobile operator, has signed a deal with Starlink, owned by Elon Musk, to implement satellite-powered cellular services in Ukraine. This initiative aims to enhance the resilience of the country's telecom infrastructure against ongoing Russian attacks. The agreement will initially enable SMS communication via satellite, with plans to introduce voice calls and internet services in the future. This move is part of a broader strategy to ensure connectivity for subscribers even if traditional ground networks are compromised.
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Improved telecom resilience • 25%
Increased internet accessibility • 25%
Cost reduction in telecom services • 25%
Enhanced military communications • 25%
Stable communication during outages • 25%
Enhanced military communication • 25%
Improved rural connectivity • 25%
Increased competition in telecom • 25%
Delayed by more than 12 months • 25%
Delayed by 6 to 12 months • 25%
On Time • 25%
Delayed by less than 6 months • 25%
No • 50%
Yes • 50%
No • 50%
Yes • 50%
Funding challenges • 25%
Security concerns • 25%
Technical issues • 25%
Regulatory hurdles • 25%
Regulatory issues • 25%
Technical challenges • 25%
Financial constraints • 25%
Security concerns • 25%
Data services • 33%
Both voice and data services • 34%
Voice services • 33%
Less than 50% • 25%
More than 90% • 25%
76% to 90% • 25%
50% to 75% • 25%
No • 50%
Yes • 50%
No improvement • 25%
Improvement by 10% or more • 25%
Improvement by 5-9% • 25%
Improvement by less than 5% • 25%