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What will be the customer satisfaction rating for AI drive-thru technology at Taco Bell by the end of 2024?
3
Resolution / Starting Odds
Less than 70% • 25%
70%-79% • 25%
80%-89% • 25%
90% or more • 25%
Customer satisfaction surveys or official reports from Yum! Brands
Story
Taco Bell Expands AI Drive-Thru Technology to Hundreds of Locations by End of 2024, Says Yum! Brands ($YUM)
Jul 31, 2024, 03:32 PM
Taco Bell, owned by Yum! Brands ($YUM), is expanding its use of voice AI technology in its drive-thru lanes. The technology will be implemented in hundreds of Taco Bell locations across the United States by the end of 2024. This move comes as Taco Bell doubles down on AI-powered drive-thrus, even as some competitors step back from the technology. Yum! Brands also plans to extend the AI technology to its other brands' drive-thrus globally in the future, according to CNBC.
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