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What will be Delta's response to public backlash by mid-2025?
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Resolution / Starting Odds
Delta apologizes • 25%
Delta changes policy • 25%
No action from Delta • 25%
Other outcome • 25%
Public statements, news reports, or official Delta Airlines actions
Story
22-Year Marine Veteran Removed from Delta Flight Over 'Threatening' T-Shirt
Oct 19, 2024, 12:16 PM
Catherine Banks, a 22-year Marine Corps veteran, was removed from a Delta Airlines flight departing from San Francisco International Airport (SFO) on Wednesday due to a T-shirt deemed 'threatening' by a flight attendant. The T-shirt, which read 'Do Not Give In To The War Within. End Veteran Suicide,' was considered inappropriate, leading to her deplaning and being forced to change. The incident has sparked outrage, with many criticizing Delta's handling of the situation and calling for an apology. Banks expressed feeling humiliated and stated, 'I feel like they just took my soul away.'
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Significantly improved • 25%
Slightly improved • 25%
No change • 25%
Worsened • 25%
Apologizes • 25%
Countersues • 25%
Ignores • 25%
Other • 25%
Implement new boarding procedures • 25%
Increase security personnel • 25%
Introduce new technology solutions • 25%
No significant changes • 25%
Accepts findings and compensates passengers • 25%
Disputes findings and appeals • 25%
Issues public apology but no compensation • 25%
Takes no action • 25%
Issue another apology • 25%
Launch a new ad campaign • 25%
Engage with Thai influencers • 25%
No significant response • 25%
Yes • 50%
No • 50%
Yes • 50%
No • 50%
Public Apology • 25%
No Action • 25%
Policy Changes • 25%
Casting Changes • 25%
Increase in negative sentiment • 25%
No significant change • 25%
Increase in positive sentiment • 25%
Mixed sentiment • 25%
Yes • 50%
No • 50%
