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VisitU.S. DOT Rules: Automatic Refunds for Airline Delays, Cancellations, Lost Bags
Apr 24, 2024, 03:35 PM
The U.S. Department of Transportation has introduced new regulations requiring airlines to provide automatic cash refunds for canceled or significantly delayed flights, lost bags, and within 7 business days. These rules, part of a broader initiative by the Biden administration, also mandate airlines to disclose all potential fees upfront before ticket purchase and apply to delays over 3 hours domestically and 6 hours internationally. This move aims to eliminate surprise fees and ensure passengers are fairly compensated without needing to navigate complex refund processes.
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Markets
Yes • 50%
No • 50%
Industry reports and financial statements from major airlines
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No • 50%
Public statements, press releases, and official communications from major U.S. airlines
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Yes • 50%
U.S. Department of Transportation's periodic reports on customer complaints
Star Alliance • 33%
Oneworld • 33%
SkyTeam • 33%
Public statements from international airline alliances
Southwest Airlines • 25%
American Airlines • 25%
Delta Air Lines • 25%
United Airlines • 25%
Press releases and official communications from major U.S. airlines
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United Airlines • 25%
Southwest Airlines • 25%
American Airlines • 25%
DOT audits and compliance reports