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Public response to Air India's corrective measures by Dec 9, 2024
1
Resolution / Starting Odds
Positive • 33%
Neutral • 33%
Negative • 33%
Customer feedback surveys or public statements
Story
Air India Under Investigation After Metal Blade Found in Meal on Bengaluru-San Francisco Flight AI 175
Jun 17, 2024, 09:36 AM
Air India is under scrutiny after a passenger found a metal blade in his in-flight meal on a flight from Bengaluru to San Francisco. The incident occurred on June 9, when journalist Mathures Paul discovered the foreign object in his fig chaat dish on flight AI 175. Air India has confirmed the presence of the metal blade and has launched an investigation. Rajesh Dogra, Chief Customer Experience Officer at Air India, stated that the airline is working with its catering partners to enhance checks and prevent future incidents. The airline has issued an apology to the affected passenger.
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File a lawsuit against Radisson Red Hotel • 25%
Implement new security protocols • 25%
No public action taken • 25%
Other actions • 25%
Enhanced hotel security protocols • 25%
In-room security devices • 25%
Mandatory safety training for crew • 25%
No new measures implemented • 25%
Issue an official apology • 25%
Compensate the victim • 25%
Implement new security measures • 25%
No official response • 25%
Predominantly negative • 33%
Mixed • 33%
Predominantly positive • 33%
Increased security personnel • 25%
Advanced screening technology • 25%
Public awareness campaigns • 25%
No new measures announced • 25%
Enhanced security • 25%
Public awareness campaign • 25%
No significant changes • 25%
Temporary flight suspensions • 25%
Yes • 50%
No • 50%
Settlement reached • 25%
Case dismissed • 25%
Verdict in favor of crew member • 25%
Verdict in favor of defendant • 25%