Loading...
Loading...
Browse all stories on DeepNewz
VisitPositive passenger feedback on Southwest's new cabin service policy by June 30, 2025?
Yes • 50%
No • 50%
Customer satisfaction surveys and public feedback reports
Southwest Airlines Ends Cabin Service at 18,000 Feet for Safety on Dec. 4
Nov 30, 2024, 07:44 PM
Southwest Airlines has announced that it will begin ending its cabin service earlier on its flights starting next month. This change will see flight attendants preparing the cabin for landing at an altitude of 18,000 feet instead of the previous 10,000 feet, effectively concluding drink and snack service 10 minutes earlier. The decision is driven by safety considerations, aiming to reduce the chance of injuries from turbulence. This adjustment will commence on December 4, 2024.
View original story
Fewer than 100 complaints • 25%
100-499 complaints • 25%
500-999 complaints • 25%
1000 or more complaints • 25%
Increase by more than 10% • 25%
Increase by less than 10% • 25%
Decrease by less than 10% • 25%
Decrease by more than 10% • 25%
Yes • 50%
No • 50%
Increase by more than 5% • 25%
Increase by up to 5% • 25%
No change • 25%
Decrease • 25%
Increase significantly • 25%
Increase slightly • 25%
No change • 25%
Decrease • 25%
Less than 50% • 25%
50-74% • 25%
75-99% • 25%
100% • 25%
Increased satisfaction • 25%
Insufficient data • 25%
Decreased satisfaction • 25%
No change in satisfaction • 25%
No change in safety record • 25%
Insufficient data • 25%
Improved safety record • 25%
Worsened safety record • 25%