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How will USAA's customer satisfaction rating change following the settlement by the end of 2024?
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customer satisfaction surveys and reports from financial review websites
Story
USAA to Pay $62.4 Million to Settle Military Fee Lawsuit
Aug 5, 2024, 06:24 PM
USAA, the financial services company serving military personnel and their families, has agreed to pay $62.4 million to settle a military fee lawsuit. The lawsuit alleged that USAA overcharged service members and veterans on interest rates and fees. This settlement resolves claims that USAA imposed excessive charges on its customers, leading to significant financial burdens.
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