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UnitedHealth's Optum Unit Alters ProHealth Physicians' Practices in CT

Aug 28, 2024, 01:31 PM

Nearly a decade after UnitedHealth's Optum unit acquired ProHealth Physicians, a primary care network in Middletown, CT, the company has faced criticism for altering the way doctors practice. Initially, UnitedHealth promised a hands-off approach, allowing doctors to manage patient care independently. However, reports indicate that the company has taken control over doctors' schedules and pressured them to conduct screenings that increase Medicare payments. This shift has led to dissatisfaction among doctors, many of whom now regret the sale, with some retiring or quitting. Patients are also experiencing difficulties in securing appointments, contributing to a growing disillusionment with the healthcare provider.