Official TfL announcements, news reports

TfL Hit by Severe Organisation-Wide Cyber Attack, Website and App Down for 10 Days

Sep 13, 2024, 10:04 AM

Transport for London (TfL) has been severely impacted by a cyber security incident that has taken down its website and app for 10 days. Users are unable to access their travel history, print receipts, or issue Oyster Cards. Officials have admitted that the organisation-wide cyber attack, which occurred a week ago, is much worse than initially thought. TfL's tech chief has stated that it remains unclear when the system will recover from the 'sophisticated' attack. Additionally, a scheme to allow passengers to pay contactless for tickets at more stations in Kent and Surrey has been delayed due to the incident. Despite the severity, there is no evidence so far that the attack was an 'inside job.'