Official press releases or announcements from Neuron7

Neuron7, Pioneer in Service Resolution Intelligence, Raises $44M Series B Led by Keith Block

Oct 15, 2024, 05:01 PM

Neuron7, a five-year-old AI customer service startup and pioneer in Service Resolution Intelligence, has raised an oversubscribed $44 million Series B funding round led by Keith Block and Smith Point Capital. The company, founded by CEO Niken Patel, reported 300% growth in annual recurring revenue (ARR) in 2023 and employs 65 full-time staff. Existing investors Battery Ventures and Nexus Venture Partners participated in the round, expressing continued support for Neuron7's efforts to revolutionize the service industry by delivering sophisticated AI solutions to complex customer service environments.