FTC press release or official legal documentation

Care.com Settles with FTC for $8.5 Million Over Deceptive Practices

Aug 26, 2024, 05:32 PM

Care.com, a platform providing in-home care services for children, older adults, and pets, has agreed to an $8.5 million settlement with the U.S. Federal Trade Commission (FTC). The settlement addresses allegations that Care.com deceived caregivers and families about wages and job availability on its site and impeded the cancellation process for memberships. The FTC's action aims to compensate affected customers and ensure transparency in Care.com's business practices.