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What will CrowdStrike's primary response be to the faulty update incident by December 31, 2024?
3
Resolution / Starting Odds
Release a major software update • 25%
Issue a formal apology • 25%
Compensate affected customers • 25%
Other • 25%
Official announcements from CrowdStrike
Story
CrowdStrike Blames Faulty Update for Global Windows Outage Affecting 8.5 Million Devices
Jul 24, 2024, 07:59 AM
CrowdStrike has identified a faulty sensor configuration update in its Falcon cybersecurity platform as the cause of a massive global computer outage. The incident, which occurred last Friday, resulted in approximately 8.5 million Windows devices experiencing crashes. The company revealed that a bug in a safety mechanism allowed flawed data to be distributed to customers, leading to the widespread disruption. The affected devices were running Falcon Sensor version 7.11 or higher. CrowdStrike's Post-Incident Review revealed that the flawed Rapid Response Content update was to blame. The company has published a detailed review of the issue and the steps being taken to prevent future occurrences.
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Fines or penalties • 25%
Lawsuits • 25%
Leadership changes • 25%
No significant consequences • 25%
Yes • 50%
No • 50%
Yes • 50%
No • 50%
Fully resolved • 25%
Partially resolved • 25%
No resolution • 25%
Issue worsened • 25%
Yes • 50%
No • 50%
New evidence presented • 25%
Settlement with Delta • 25%
No further action • 25%
Legal counteraction • 25%
Yes • 50%
No • 50%
Yes • 50%
No • 50%
Yes • 50%
No • 50%
