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What will be the resolution of user complaints about Kaspersky's UltraAV replacement by June 30, 2025?
2
Resolution / Starting Odds
Full restoration of original anti-virus • 25%
Partial restoration with options • 25%
No restoration, but compensation • 25%
No action taken • 25%
Official statements from Kaspersky, customer service reports, and news sources
Story
Kaspersky Automatically Replaces US Anti-Virus with UltraAV Without User Consent
Sep 23, 2024, 05:17 PM
Kaspersky has uninstalled its anti-virus software from computers across the United States and replaced it with UltraAV antivirus without warning. Users have expressed concerns over the sudden change, citing risks associated with giving root-level access to Kaspersky. The software was automatically uninstalled and users were migrated to UltraAV, giving Kaspersky total control over their machines. The move has been criticized for lacking user consent and proper notification, raising questions about trust and security practices. The issue was first reported by Sayan Sen.
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Yes • 50%
No • 50%
Fully resolved • 25%
Partially resolved • 25%
No resolution • 25%
Issue worsened • 25%
Issue a fine • 25%
Mandate a software rollback • 25%
No action taken • 25%
Other • 25%
No response • 33%
Public statements supporting the ban • 33%
Public statements opposing the ban • 33%
Cease all U.S. operations • 25%
File a lawsuit • 25%
Seek a settlement • 25%
Relocate U.S. operations to another country • 25%
No change • 33%
Moderate decrease (up to 50%) • 33%
Significant decrease (more than 50%) • 33%
Privacy concerns • 25%
Performance issues • 25%
Lack of features • 25%
Other • 25%