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VisitWhat will be The Peninsula Paris Hotel's response to the Serena Williams incident by September 30, 2024?
Public apology • 25%
Internal policy change • 25%
No response • 25%
Other action • 25%
Official statements or press releases from The Peninsula Paris Hotel
Serena Williams Criticizes The Peninsula Paris Hotel Over Denied Access During 2024 Olympics
Aug 6, 2024, 02:00 PM
Tennis star Serena Williams has publicly criticized The Peninsula Hotel, a luxury establishment in Paris, after she and her family were denied access to its rooftop restaurant during the 2024 Olympics. Williams expressed her frustration on social media, noting that she had never been denied entry with her children before, especially in what she described as an empty restaurant. The hotel responded by stating that the restaurant was fully booked at the time and issued an apology to Williams. A staff member mentioned that Williams was not recognized upon arrival, which contributed to the misunderstanding.
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