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Market
What will be Qantas's new strategic initiative to address customer service issues by mid-2025?
2
Resolution / Starting Odds
New Customer Loyalty Program • 25%
Enhanced In-Flight Services • 25%
Improved On-Time Performance • 25%
Other • 25%
Official Qantas press releases and reputable news sources
Story
Qantas Cuts Former CEO Alan Joyce's Pay by $9.3 Million, Leaving Him with $1.8 Million
Aug 8, 2024, 12:46 AM
Qantas Airways has decided to cut former CEO Alan Joyce's fiscal 2023 pay by A$9.26 million, equivalent to $6.03 million. This decision follows a governance review that identified significant reputational and customer service issues attributed to Joyce's leadership. The board's decision reflects the airline's response to the challenges faced during Joyce's tenure, including measures that alienated travelers, employees, and shareholders, particularly during the COVID era. As a result, Joyce will receive a reduced payout, leaving him with $1.8 million. The reduction amounts to $9.3 million, with some reports indicating it is almost $10 million.
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Upgrade in-flight systems • 25%
Policy changes • 25%
Staff training • 25%
No significant changes • 25%
Increase in-house operations • 25%
Further outsourcing • 25%
No significant change • 25%
Other strategic shifts • 25%
Relationship remains unchanged • 25%
Contracts reviewed • 25%
New regulations introduced • 25%
Other impact • 25%
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Current CEO remains • 25%
New CEO appointed • 25%
Interim CEO appointed • 25%
CEO position remains vacant • 25%
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Training and staffing • 25%
Equipment and technology • 25%
Infrastructure improvements • 25%
Other • 25%