Official statement from Bank of America or major news outlets reporting the cause

Bank of America Outage on October 2, 2024 Leaves Thousands of Customers with Zero Balances

Oct 2, 2024, 07:06 PM

Bank of America is experiencing a major outage on October 2, 2024, affecting thousands of customers nationwide. Many users are unable to access their accounts through the bank's mobile app or website, and those who can log in are seeing their account balances displayed as zero. The issue has been widely reported on platforms such as Down Detector and has sparked significant concern among customers. Bank of America's customer support has acknowledged the problem, but it remains unclear how long the outage will last or what caused it. Reports indicate that more than 20,000 customers have been affected, with some experiencing issues at ATMs as well. The bank's stock ticker, $BAC, has also been mentioned in reports.