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What type of support will Microsoft most commonly provide to customers affected by the CrowdStrike IT outage by end of 2024?
2
Resolution / Starting Odds
Technical guidance • 25%
Financial compensation • 25%
Free software updates • 25%
Other • 25%
Customer reports, official Microsoft announcements or support documentation
Story
Microsoft Estimates 8.5 Million Devices Affected by CrowdStrike IT Outage
Jul 20, 2024, 08:58 PM
Microsoft has estimated that approximately 8.5 million Windows devices were affected by a global IT outage caused by a CrowdStrike software update on Saturday. This incident, though affecting less than 1% of all Windows machines, led to major disruptions worldwide. Microsoft has outlined efforts to support customers and digital systems impacted by the outage, providing technical guidance and support.
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Similar markets
Azure Virtual Machines • 25%
Microsoft 365 • 25%
Windows OS • 25%
Other • 25%
Release additional tools • 25%
Issue software updates • 25%
Provide compensation to affected users • 25%
Other • 25%
Yes • 50%
No • 50%
Supermarkets • 25%
Banks • 25%
Broadcasters • 25%
Airlines • 25%
Yes • 50%
No • 50%
Major software overhaul • 25%
Implementation of new security protocols • 25%
Increased investment in R&D • 25%
No significant changes announced • 25%
Yes • 50%
No • 50%
Yes • 50%
No • 50%
Yes • 50%
No • 50%
Yes • 50%
No • 50%
