Official statements from Swiggy or business strategy reports

India's CCI Finds SoftBank-Backed Zomato, Swiggy Breached Competition Laws with Exclusive Arrangements

Nov 8, 2024, 09:45 AM

India's Competition Commission (CCI) has concluded that food delivery companies Zomato and Swiggy have violated competition laws. The investigation revealed that both companies engaged in exclusive arrangements with restaurant partners, which hindered fair competition within the food delivery sector. This finding highlights concerns regarding market practices that favor certain restaurant chains listed on their platforms. The implications of these findings could affect the operational strategies of Zomato and Swiggy, both of which are significant players in the rapidly evolving food tech industry.