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Bank of America Outage on October 2 Leaves 20,000 Customers with Zero Balances

Oct 2, 2024, 07:54 PM

Bank of America experienced a widespread outage on October 2, 2024, leaving thousands of customers unable to access their accounts or seeing $0 balances. The issue, which began around 12:45 pm ET, affected both mobile and online banking platforms. Reports indicated that over 20,000 customers were impacted, with some unable to withdraw cash from ATMs. According to Downdetector, around 17,000 customers reported issues. Bank of America acknowledged the problem and stated that they were working to resolve it. The outage caused significant concern among users, as many reported seeing their debts but no available funds in their accounts. CNN also reported on the incident.