Taco Bell Expands Drive-Thru Voice AI Test in U.S. for 2024

Jul 31, 2024, 10:30 AM

Taco Bell is expanding its drive-thru voice AI test, with parent company Yum Brands announcing that the technology will be added to hundreds of Taco Bell drive-thru locations in the U.S. throughout 2024. This move comes as Taco Bell doubles down on AI-powered drive-thrus, even as some competitors step back from the technology. Yum Brands envisions eventually bringing the voice AI technology to its other brands' drive-thrus around the world.