Slack Users Automatically Opted-In for AI Training on User Data, Generative AI Tool Excluded

May 17, 2024, 03:31 PM

Slack has confirmed that it is using user content and uploads to train some of its AI-powered features, with all users being opted-in by default. This development has raised concerns among users, who must send an email to Slack to opt out of this data usage. The opt-out process requires workspace admins to send a request to feedback@slack.com with their workspace URL and a specific opt-out request. The move has been criticized for its lack of transparency and for potentially using confidential business conversations from paying organizations without explicit consent. Slack clarified that its generative AI tool is not included in this training. The news was reported by TechCrunch.