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Luma Energy's customer satisfaction change by March 31, 2025?
2
Resolution / Starting Odds
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Customer satisfaction surveys or polls conducted by independent agencies or news reports
Story
Blackout Leaves Over 1.2 Million in Puerto Rico Without Power on New Year's Eve
Dec 31, 2024, 01:56 PM
Puerto Rico experienced a widespread power outage at dawn on Tuesday, December 31, 2024, leaving over 1.2 million of the island's 1.47 million electricity customers without power—nearly 90% of the population. Luma Energy, the company managing the island's fragile power grid, reported that initial investigations point to a failure in an underground power line as the cause of the blackout. The outage occurred just hours before New Year's Eve celebrations, plunging the island into darkness and causing a significant decline in internet connectivity. Luma Energy stated that restoring power could take between 24 to 28 hours, raising concerns about residents spending New Year's Eve without electricity.
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