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VisitImpact of Fee Disclosure Rule on Consumer Satisfaction
Increase in consumer satisfaction • 50%
No change or decrease in satisfaction • 50%
Consumer satisfaction surveys or official airline ratings
Delta, American, United Sue Biden Admin Over Fee Disclosure Rule
May 13, 2024, 04:35 PM
Major U.S. airlines, including Delta, American, and United, along with a significant industry lobbying group, have filed a lawsuit against the U.S. Transportation Department. The legal action challenges a new regulation that mandates airlines to disclose certain fees upfront. This rule is part of the Biden administration's broader initiative to crack down on what it terms 'junk fees.' The airlines argue that they already adequately disclose these fees, labeling the new rule as unnecessary and overly burdensome. The Transportation Department defends the regulation as 'common-sense protections' to enhance transparency and protect consumers, especially after the airlines received huge government bailouts in 2020.
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