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VisitGuest satisfaction level with Starlink Internet on Carnival ships by end of 2024
Very Dissatisfied • 20%
Dissatisfied • 20%
Neutral • 20%
Satisfied • 20%
Very Satisfied • 20%
Carnival's end of year customer satisfaction survey
Carnival Installs Elon Musk's Starlink Internet Across 100% of Fleet
May 14, 2024, 04:57 PM
Carnival Corporation, the world's largest cruise company, has announced the successful installation of Elon Musk's SpaceX Starlink internet service across its entire global fleet of cruise ships. This move aims to enhance onboard connectivity experiences for guests, rivaling the best Wi-Fi experiences available on land. According to Carnival's CEO, the introduction of Starlink has been a game-changer, leading to a surge in guest satisfaction. The installation is part of a broader trend, with Starlink being implemented on over 200 cruise ships worldwide, providing high-speed internet to passengers and crews.
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Significant Improvement • 33%
Moderate Improvement • 33%
No Improvement • 34%
10-20 ships • 25%
21-40 ships • 25%
41-60 ships • 25%
More than 60 ships • 25%
Very Satisfied • 25%
Satisfied • 25%
Neutral • 25%
Dissatisfied • 25%
Qatar Airways • 33%
OPUL Jets • 33%
Other • 34%
Below 50% • 25%
50%-70% • 25%
71%-90% • 25%
Above 90% • 25%
Very Satisfied • 25%
Satisfied • 25%
Neutral • 25%
Dissatisfied • 25%
Highly Improved Efficiency • 33%
Moderately Improved Efficiency • 33%
No Improvement • 34%
Very Satisfied • 25%
Satisfied • 25%
Neutral • 25%
Dissatisfied • 25%
Very Satisfied • 25%
Satisfied • 25%
Neutral • 25%
Dissatisfied • 25%
11-20% • 20%
0-10% • 20%
40% and above • 20%
31-40% • 20%
21-30% • 20%