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VisitEffect on CBS viewership following Billy Joel concert incident by September 2024
Increased viewership • 33%
Decreased viewership • 33%
No significant change • 34%
Media ratings reports or viewer polls
CBS Cuts Off Billy Joel's 'Piano Man' in Eastern, Central Zones for News
Apr 15, 2024, 04:01 AM
During a broadcast of a Billy Joel concert, CBS stations across the Eastern and Central Time Zones interrupted the performance of 'Piano Man' to transition to local news. This decision sparked widespread criticism among viewers and commentators alike. The interruption occurred right as the concert was reaching its finale, leaving fans without the closing moments of the song or the concert's closing credits. The incident was described as a significant misstep by CBS, with many calling it a bad decision and expressing their disappointment on social media platforms. The network's choice to cut away from the concert, due to a master control setup for a 30-minute delay after the Masters, has led to speculation about potential apologies or compensatory actions CBS might take, including possibly featuring Billy Joel on a morning show or a late-night talk show to perform the entirety of 'Piano Man' as a form of apology.
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Predominantly negative • 25%
Mixed reactions • 25%
Predominantly positive • 25%
No significant reaction • 25%
Yes • 60%
No • 40%
Increase • 40%
Decrease • 40%
No change • 20%
Positive • 30%
Neutral • 40%
Negative • 30%
Under 1 million • 25%
1 million to 3 million • 25%
3 million to 5 million • 25%
Over 5 million • 25%
Increase in viewership • 33%
Decrease in viewership • 33%
No significant change • 34%
Increase in viewership • 33%
No significant change • 34%
Decrease in viewership • 33%
Increase in viewership • 25%
Decrease in viewership • 25%
No significant impact on viewership • 25%
Cancellation of the show • 25%
Yes • 50%
No • 50%
Internal review and policy change • 25%
No significant changes • 25%
Public relations campaign to mitigate backlash • 25%
Management or personnel changes • 25%