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VisitChanges in American Airlines' in-flight medical policies by end of 2024
Enhanced crew medical training • 25%
Upgraded medical equipment • 25%
Both training and equipment upgraded • 25%
No changes • 25%
Official American Airlines press releases or credible news sources
NY Mother Sues American Airlines Over 14-Year-Old Son's In-Flight Heart Attack Death
May 19, 2024, 06:53 PM
A New York mother, Melissa Arzu, is suing American Airlines following the death of her 14-year-old son during a flight. The boy suffered a sudden heart attack in-flight, and Arzu alleges that the defibrillator on board was faulty and subsequently went missing. Additionally, she claims that the airline crew was unprepared to handle the situation.
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Introduction of new diversity policies • 25%
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Revision of existing customer service policies • 25%
Implementation of mandatory staff retraining • 25%
No change • 34%
Change in CEO • 33%
Change in other senior management • 33%
Strict packaging handling guidelines • 20%
Enhanced monitoring of drivers • 20%
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Verdict in favor of plaintiff • 33%
Settlement reached • 33%
Case dismissed • 33%