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U.S. Government, FTC, DOJ Sue Adobe Over Subscription Plan Disclosures

Jun 17, 2024, 04:02 PM

The U.S. government has filed a lawsuit against Adobe, accusing the software company of harming consumers by enrolling them in subscription plans without clearly disclosing important terms. The Federal Trade Commission (FTC) alleges that Adobe and its executives hid fees and made it difficult for consumers to cancel their subscriptions. The lawsuit claims that Adobe's practices violate consumer protection laws by trapping users in costly subscription plans and imposing numerous cancellation hurdles. The FTC's action seeks to address these deceptive practices and protect consumers from unfair business tactics. The lawsuit specifically mentions Adobe's popular products, Photoshop and Acrobat. The Department of Justice is also involved in the legal action.